So I was asked to participate in one of these “know the new business” questionnaires for the county’s main newspaper, and just yesterday it was posted to its website (no idea if it’s in the print edition). It looks like it was slightly edited for space, which, in a shock twist for all of you I’m sure, I may have run off at the mouth keyboard a bit. It’s nice to get a little more local attention, and hopefully that turns into even more business heading my way.
My favorite response to my store of late was from a seven or eight-year-old boy, who took a couple passes around the interior of the shop and said the following to me, as immortalized upon my Twitter:

Excellent. My plan to bend the will of local youth to my nefarious ends continues apace.
Speaking of the Twitters, I was reminded by another fellow’s posting about having to ship, on occasion, items from our store to prisons. Blogging brother Tim noted that would make an interesting topic of discussion right here on Progressive Ruin Dot Com if I hadn’t discussed it before. I don’t believe I have, but to be frank, there’s not a whole lot to say about it, “he said before expounding upon the subject for several paragraphs.”
There may have been others, but there are two customers to whom I remember shipping items. One was a incarcerated fellow who, via a relative who’d come into the store, asked for a new Diamond Previews every few months or so. The only real requirement I recall was that the package feature a store shipping label of some kind on the outside.
The other, the one referenced in my Twitter posting, was a person who wanted Dungeons & Dragons gaming books. Like for the previous prisoner, a store shipping label was required on the package. However, in addition to that, I was told I needed to mark the outside of the package “HOW TO PLAY BOOKS,” which I thought was an odd way to phrase that, but maybe “GAME BOOKS” wasn’t descriptive or specific enough. Now, it’s been a while, but I believe another requirement was that only paper could be used for packing material. I don’t know if a specific type of paper was required, or forbidden…like, I could only use plain brown paper versus newspaper, but I’m pretty sure it was “paper,” versus, say, styrofoam peanuts, which I wouldn’t blame them for refusing because oy, what a mess.
One thing I do remember being told by the person arranging for this transaction in-store was that the hardcover D&D books would have those covers stripped off by the staff receiving and inspecting these packages. Apparently they didn’t want anyone with ill intent getting their hands on these bookcovers and…well, I wasn’t 100% sure what they’d do with them, honestly. I suppose they could theoretically be made into weapons. I wouldn’t one of these covers jabbed hard into my neck or any other softer bits edgewise…it probably wouldn’t kill you, but it would probably make you not want to do anything other than kinda lay down for a bit and try to not move. Anyway, I didn’t ask, and now I’m stuck relying on my imagination, picturing Sing Sing in flames, rioting prisoners armed with shanks carved from copies of Monster Manual II. But the reality is more likely dudes kinda bummed that the books had to be ripped apart, but figuring that was a small price to pay for some healthy distraction in an unhappy place.
I’ve only had limited experience with shipping to prisons, so those are my two examples of the processes I had to follow. Anyone in a retail position who’s had to do something similar, I’d be interested to hear about it.