Dear angry father who just tried to give me grief at the shop:
One, I called as soon as the book your son special-ordered came in, and we still had the book set aside for you nearly a month later. I’m not going to hold onto things indefinitely, and that’s why we’ve since sold the book.
Two, when you tell me “every time we drove to your shop to pick up the book, you were closed, even though you were supposed to be open,” that just tells me that you either can’t read our clearly-posted hours or that you’re a liar. Because, if it’s one thing we’re absolutely, positively fastidious about, it’s being open during our posted hours, since that’s a particular pet peeve of mine about certain other shops I’ve been to.
So too bad, so sad. If you can’t make it to the shop for some reason, you can always call us…but don’t come to my shop and lie to my face.
Love, Mike
